Yes. Our boilers all come with a warranty of between 5-14 years. Our work is exemplary and manufacturers recognise that and award us extended warranties on their boilers.
Got a question? You’re not the only one. Here are some of the most common things people ask me before we get started — straight answers, no jargon, and no waffle. If you don’t see your question here, just give me a call. I’m always happy to help.
We are:
– Gas Safe Engineers.
– G3 Qualified to Work on Unvented Hot Water Systems.
– Level 3 Qualified for Heat Pump Installation and Maintenance.
– Level 3 City & Guild qualified for Heating Design.
– Members of the Chartered Institute of Plumbing and Heating Engineers (CHIPE).
– Members of the Heating Hub Elite Installer Network.
– Members of the Heat Pump Installer Network.
– Heat Geek Approved Installers.
Yes we have reviews on Google, Facebook and Checkatrade. Currently we are 10/10 rated on Checkatrade, 5 stars on Google and 5 stars on Facebook. We encourage all our customers to leave genuine reviews and feedback.
No, unfortunately not. We do not do cheap, low quality work. We carry out the best work possible within your budget. We aim to install high efficiency, low carbon heating systems designed and specified for your needs and your home.
Yes we have £2,000,000 public liability insurance.
Yes we provide a fully written estimate that details exactly what is included in the work. Estimates are sent electronically. Once the work is completed we will convert the estimate to an invoice, adding or removing any work or materials as necessary.
All our terms and conditions are included on all our estimates and invoices.
Yes, we use dust sheets and plastic sheeting and cover all unprotected surfaces. We take great care not to drop, spill or damage any part of your home. We know what its like having tradesmen in your house and we respect your property like it was our own.
Sometimes. The choice of boiler that’s best for you depends on many factors. Some manufacturers are better is some aspect, while others excel elsewhere. We can decide on the boiler make and specification following a survey and a discussion with you about what suits you best.
Yes. Our boilers all come with a warranty of between 5-14 years. Our work is exemplary and manufacturers recognise that and award us extended warranties on their boilers.
From expert advice to flawless installation, we’re committed to providing safe, energy-efficient heating solutions with a personal touch. No call centres, no hidden costs — just honest service you can rely on.
Fully qualified, Gas Safe registered engineers with decades of hands-on experience.
We show up on time, work efficiently, and treat your home with care and respect.
From boiler upgrades to full heating system design, every job is customised for your home.
Prompt, responsive service across London, Essex, and surrounding areas — whenever you need us.